I, of course, don't have access to your books and have no idea what your upgrade/migration rate is from the legacy to the pro plan. We do want to grow as a business but we very consciously balance with fairness and user friendliness, especially given the unpleasant LogMeIn experience we hear from our thought about this *a lot.* I can't say that I'm at all happy about the way the pricing is working for your grandfathered subscribers. No matter how we evaluate, we aim to stay super price competitive with LogMeIn and TeamViewer. New features are mostly included in our current products and get evaluated for inclusion in legacy products. It goes without saying that usability enhancements and bug fixes roll out everywhere. They're part of our current products (Splashtop Business Solo/Pro), but not in the legacy product. Examples from the recent 3300 release are screen recording and file transfer without remote session. We do introduce some new features that we decide to roll into certain products only. These improvements are rolled out to all Splashtop Business customers, including our very first customers since our 2013 launch. The file transfer speed is improved by several multiples. In our recent 3300 release, we added drag-n-drop and copy-n-paste file transfer features. Moreover, we continue to improve the features that customers already have. Basically, just keep auto-renewing, and the price/features that you signed up for won't change. You will continue to have all the features as when you subscribed, for the same price. (This is very different from LogMeIn as Stephen noted.) When you subscribe to Splashtop, your renewal price will remain the same year-after-year. Let us try to be transparent about our policy.

Logmein vs teamviewer vs splashtop