All shared hosting servers are configured not to list more than 10000 files in a single folder. There might be also another reason for this issue. In case files and directories are not listed in FTP, first, make sure that your FTP client is configured to use passive mode.įind out how to set the passive mode setting on for some popular FTP clients here. This message means that there is a bandwidth restriction for all FTP connections to the server.This restriction prevents FTP transfers from taking a big part of the network bandwidth and slowing down the rest of the connections to the server. SiteGround customers can find it in the Client Area > Websites > Choose the domain name in question and click on All Site Options > go to the kebab menu > Server Details. You can refer to the documentation of your FTP client for instructions on how to change that.Īdditionally, if you are using your domain as an FTP host to connect to, it might not be resolving properly.

You should review its settings and reconfigure it to match the limit.Īnother cause for this issue is if you are not using Passive mode with your FTP client. This error indicates that your local FTP client is creating more than the allowed connections at a time – 8. More information on how to check if a port is blocked can be found here. This happens when your Internet Service Provider is blocking the FTP port – port 21. The FTP port number that you should use is 21. You can see this error if you are using an incorrect FTP port number.

“ECONNREFUSED – Connection refused by server” You should again verify your FTP login details in Site Tools > Site > FTP Accounts. The specified server hostname (or IP address) is not correct and the connection could not be established. “EAI_NONAME – Neither nodename nor servname provided, or not known” You should check your FTP accounts from Site Tools > Site > FTP Accounts to see the exact path of your directory or create it if not present. This error indicates that the directory which you are trying to access is no longer present on the server. Your main FTP login details are listed in your Site Tools > Site > FTP Accounts.

The error shows that your FTP hostname, username or password are incorrect. In most cases you will see Could not connect to server, but exact errors will vary depending on the issue. The most common FTP errors are related to incorrect login details supplied or an issue with the hosting server or the internet service provider. “ECONNREFUSED – Connection refused by server”.“EAI_NONAME – Neither nodename nor servname provided, or not known”.

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